?
Frequently Asked Questions
Q1
What is your main product line?
We provide complete window and door solutions for residential and commercial spaces, all of which can be customized according to your exact requirements.
Q2
How can I get an accurate price quote?
Prices are based on your specific requirements. Please provide:
1) Shop drawing / window schedule showing dimensions, quantity, and type.
2) Frame color & glass preferences (type, thickness such as single/double/laminated, and color/coating options like clear, tinted, reflective, or Low-E).
Q3
What is your standard delivery time?
Delivery typically takes 25–35 days after the deposit is received and shop drawings are confirmed.
Q4
What quality warranty is provided?
We offer a 5-year quality warranty covering frame finish (no fading or peeling) and smooth operation of all hardware and accessories under proper use.
Q5
What additional services do you offer?
We provide engineering support and supervision services to guide the installation of our window and door systems.
Q6
Are your products certified?
Yes, our products meet Australian standards, and we can arrange additional testing and certification upon request to meet your local standards.