Q1
What products and customization options do you offer?
We provide a comprehensive range of doors and windows for residential and commercial projects. All products can be custom-designed according to your specific size, color, and technical requirements.
Q2
How can I get an accurate price quotation?
Prices are calculated based on specific project requirements. Please provide your architectural drawings/window schedule detailing dimensions, quantities, frame colors, and glass specifications (single, double, laminated, Low-E, tinted, etc.).
Q3
What is the standard production and delivery time?
Standard delivery takes approximately 25 to 35 days after your deposit is received and all shop drawings are officially confirmed.
Q4
What does your product warranty cover?
We provide a 5-year quality warranty. This covers frame finishes against fading or peeling, as well as the smooth operational performance of hardware and accessories under proper usage.
Q5
What installation support services are provided?
We offer complete engineering guidance and supervisory support services to assist and guide the installation process for all window and door systems.
Q6
Are your window and door systems certified?
Yes, our products meet standard performance and safety standards, including Australian standards. Additional regional certifications and testing can be conducted upon request.