Frequently Asked Questions
Q1
Are you a factory?
Yes, our factory covers an area of 300,000㍑ and has over 500 employees.
Q2
What is your main product?
We provide complete doors and windows solutions for your house, all fully customizable to your specific requirements.
Q3
How can I get an accurate price quote?
The price is based on specific requirements. Please provide shop drawings or window schedules showing dimensions, quantity, type, frame color, and glass specifications (single/double/laminated, Low-E, etc.).
Q4
What is your delivery time?
Delivery takes approximately 25-35 days after deposit confirmation and technical drawings are approved.
Q5
What is your warranty policy?
We provide a 5-year quality warranty, ensuring frame color durability (no fading or peeling) and smooth operation of all hardware and accessories under correct usage.
Q6
Are your products certified for international standards?
Yes, our products currently comply with standard requirements in the United States and Australia. Additional testing and certifications can be conducted upon request.