Q1
What are the main products available?
We provide a full range of doors and windows needed for residential and commercial projects, all of which can be customized according to your specific requirements.
Q2
How can I get an accurate price quote?
Pricing is based on specific requirements. Please provide: 1) Shop drawings or window schedules showing dimensions, quantities, and types; 2) Frame color, glass type, thickness (single, double, laminated, Low-E, etc.), and color preference.
Q3
What is the standard delivery lead time?
Standard delivery time is between 25 to 35 days after the deposit is received and shop drawings are fully confirmed.
Q4
What is covered under the warranty?
A 5-year quality warranty is provided. This covers frame color resistance (no fading or peeling) and ensures hardware and accessories operate properly under correct usage.
Q5
What installation services are offered?
Engineering and supervisory support services are available to assist and guide the installation process for all windows and doors.
Q6
Are the products certified for international standards?
Yes, our products comply with Australian standards and can also undergo additional testing and certification based on your regional requirements.