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Frequently Asked Questions
Q1
What are the key technical specifications of your sliding doors?
Our sliding doors feature premium 6063-T5 thermal break aluminum profiles (≥2mm thickness), double-layer safety tempered glass filled with 95% argon gas, customizable powder-coated colors, and high-grade imported German hardware.
Q2
Can your doors and windows be fully customized?
Yes, all doors and windows can be fully customized according to your project requirements, including dimensions, frame colors, glass types, and hardware configurations.
Q3
How can I get an accurate price quote?
Pricing is tailored to your project requirements. Please provide your architectural shop drawings or window schedule indicating dimensions, quantities, frame color preference, and glass specifications (single/double, Low-E, tinted, reflective, etc.).
Q4
What is your typical delivery and lead time?
Standard production lead time is 25 to 35 days following receipt of deposit and final confirmation of shop drawings.
Q5
What is covered under your quality warranty?
We provide a 5-year quality warranty. This covers resistance against frame color fading or peeling, as well as proper mechanism function for all hardware and operating accessories under standard usage.
Q6
Are your products tested and certified for standard compliance?
Yes, our products meet standard international building codes (including Australian standard requirements), and additional certified test reports can be provided upon request.