Q1 What is your main product range?
We provide standard and customized doors and windows designed for residential and commercial buildings, fully tailored to your specific architectural requirements.
Q2 How can I obtain an accurate price quotation?
Pricing depends on specific requirements. Please provide:
1) Shop drawings/window schedule with dimensions, quantities, and types.
2) Preferred frame color, glass type/thickness (single, double, laminated, Low-E), and glass tint.
Q3 What is the estimated delivery timeframe?
Standard production and delivery take approximately 25–35 days following deposit receipt and drawing confirmation.
Q4 What warranty terms do you provide?
We offer a 5-year quality warranty covering aluminum frames against fading or peeling, along with proper functionality of hardware and accessories under normal operation.
Q5 What technical support and installation services are available?
We provide comprehensive engineering services as well as professional supervision and guidance for on-site window and door installations.
Q6 Are your products certified to international standards?
Yes, our products meet Australian standards and can undergo additional testing and certification based on your regional market requirements.