Q1
Are you a factory?
Yes, our factory covers an area of 300,000 m² and has 500+ employees.
Q2
What is your main product?
We can provide all the doors and windows needed for your house, fully customized according to your specific requirements.
Q3
How can I get an accurate price quote?
The price is based on specific buyer requirements. Please provide the following details to help us calculate an exact price:
- Shop drawing / window schedule detailing dimensions, quantity, and type.
- Frame color, type of glass, thickness (single, double, laminated, etc.), and color (clear, tinted, reflective, Low-E, etc.).
Q4
What is your delivery time?
Delivery takes approximately 25-35 days after the deposit is received and drawing designs are confirmed.
Q5
What warranty and problem resolution services do you offer?
A 5-year quality warranty is provided. This covers frame unfading, non-peeling surfaces, and properly functioning hardware/accessories under correct operation.
Q6
Are your products certified?
Yes, our products currently comply with standard specifications in the United States and Australia. Additional product testing and certification can be conducted upon request.