Q1
What are your main product lines?
We offer comprehensive door and window solutions for residential and commercial projects, all fully customizable according to your specific architectural requirements.
Q2
How can I obtain an accurate price quote?
Pricing depends on your specific requirements. Please provide shop drawings or window schedules indicating dimensions, quantity, type, frame color, glass specifications (single, double, laminated, Low-E, tinted), and hardware preferences.
Q3
What is your estimated production and delivery time?
Standard delivery takes approximately 25 to 35 days after the deposit is received and shop drawings are fully confirmed.
Q4
What is covered under your product warranty?
We provide a 5-year quality warranty covering color fastness, resistance to frame peeling, and proper operation of all hardware and accessories under correct usage conditions.
Q5
Do you provide installation technical support?
Yes, we provide technical engineering guidance and installation supervision services to ensure proper setup of all window and door systems.
Q6
Are your window and door products certified?
Yes, our products meet international standard requirements (including Australian standards) and can be customized and tested for compliance with specific regional building codes upon request.