Frequently Asked Questions
Q
What main products can you provide?
We provide a complete range of modern doors and windows designed for residential and commercial spaces, all of which can be fully customized to your project requirements.
Q
How can I get an accurate price quote?
Pricing is tailored to your specific project needs. Please share your shop drawings or window schedule indicating dimensions, quantities, window types, frame colors, and glass specifications (thickness, tint, Low-E coating, etc.).
Q
What is your standard delivery time?
Standard production delivery takes approximately 25 to 35 days after deposit confirmation and final drawing approval.
Q
What warranty is included with your products?
We offer a 5-year quality warranty. This covers color fastness, resistance to frame peeling, and full functionality of hardware and accessories under proper operating conditions.
Q
What installation support services do you offer?
We provide professional engineering guidelines and remote supervisory support to ensure smooth and accurate installation of your windows and doors.
Q
Are your products certified?
Yes, our products meet standard quality standards and can be tested or certified to meet your local building code specifications upon request.