Q
What is your main product line?
We provide complete doors and windows solutions for residential and commercial projects. All products can be custom-designed according to your specific architectural requirements.
Q
How can I get an accurate quotation for my project?
Prices are calculated based on your specific requirements. Please provide:
1) Shop drawings/window schedule showing dimensions, quantity, and opening types;
2) Frame color preferences, glass types, thickness (single, double, laminated, Low-E, tinted), and configurations.
Q
What is the standard production delivery time?
The standard lead time is 25-35 days after the deposit is received and shop drawings are officially confirmed.
Q
What warranty coverage is included?
A 5-year quality warranty is provided, covering aluminum frames against fading or peeling, and ensuring all hardware and accessories function smoothly under normal operation.
Q
What installation technical support do you provide?
We offer professional engineering and supervision guidance services to support proper installation of our window and door systems.
Q
Are your window and door products certified?
Yes, our products meet international standards (including Australian standard requirements) and can undergo additional custom testing and certification upon request.