Q
What is your main product line?
We provide a full range of custom doors and windows needed for modern residential and commercial projects, all fully customizable to your specific requirements.
Q
How can I get an accurate price quotation?
Price is based on your specific requirements. Please provide:
1) Shop drawings/window schedules showing dimensions, quantity, and opening types.
2) Frame color preferences, glass specifications (single, double, laminated, Low-E, tinted, etc.).
Q
What is the standard delivery time?
Delivery takes approximately 25 to 35 days after deposit confirmation and approval of technical drawings.
Q
What warranty coverage is provided?
We offer a 5-year quality warranty. This covers frame resistance against fading or peeling, as well as smooth functioning of all hardware and accessories under normal operation.
Q
What support services do you offer during installation?
We provide comprehensive engineering guidance and supervisory support services to ensure seamless installation of our windows and doors.
Q
Are your products certified for international standards?
Yes, our products meet Australian standard compliance and can be formally tested and certified according to your region's requirements upon request.