Q1
What main products can you provide?
We provide complete window and door solutions needed for house projects, all of which can be customized according to your specific requirements.
Q2
How can I get an exact quote for my project?
Price is based on specific requirements. Please provide: 1) Shop drawings/window schedules showing dimensions, quantities, and types; 2) Frame color; 3) Type and thickness of glass (single, double, laminated, Low-E, clear, tinted, etc.).
Q3
What is your standard delivery time?
Delivery takes approximately 25-35 days after the deposit is received and shop drawings are fully confirmed.
Q4
What is covered under your product warranty?
A 5-year quality warranty is provided, covering frame color unfading and peel-off prevention, as well as hardware and accessories operating properly under correct usage.
Q5
What installation or technical support services do you provide?
We provide engineering support and supervisory services to guide the proper installation of our window and door products.
Q6
Are your products certified to international standards?
Yes, our products meet standard regulations (such as Australian standards) and can be tested and certified according to your specific regional requirement.