Q1: What is your main product range?
A: We provide complete custom door and window solutions needed for residential and commercial buildings, all manufactured according to your exact requirements.
Q2: How can I obtain an accurate price quote?
A: Pricing is based on your specific requirements. Please provide: 1) Shop drawings/window schedule showing dimensions, quantity, and type; 2) Frame color and glass details (single, double, laminated, Low-E, clear, tinted, etc.).
Q3: What is the standard delivery lead time?
A: Delivery typically takes 25 to 35 days after the deposit is received and production drawings are confirmed.
Q4: What warranty is provided with your products?
A: A 5-year quality warranty is provided, guaranteeing that profile frames will not fade or peel off, and hardware accessories will function properly under normal operation.
Q5: What installation and support services do you offer?
A: We offer engineering guidance as well as supervision services to assist and guide the correct installation of our windows and doors.
Q6: Are your doors and windows certified?
A: Yes, our products meet international standards, including Australian standards, and can be independently tested and certified as required by your project specifications.