Q1
What are your main product lines?
We specialize in high-performance doors and windows tailored to your architectural requirements, all fully customizable in dimensions, colors, and hardware styles.
Q2
How can I get an accurate quotation for my project?
Price is based on specific project requirements. Please provide shop drawings/window schedules (dimensions, quantities, types), frame color preferences, and glass specifications (single/double, Low-E, tinted, etc.).
Q3
What is the standard delivery lead time?
Standard delivery lead time is 25-35 days after deposit receipt and final technical drawing confirmation.
Q4
What warranty policy is offered on your products?
A 5-year quality warranty is provided, guaranteeing frame finishes against fading/peeling, and ensuring smooth, proper functionality of hardware and accessories.
Q5
Do you offer technical support or installation guidance services?
Yes, engineering and supervisory services are available to guide proper installation of our doors and windows for your project.
Q6
Are your window and door products certified?
Yes, our products satisfy relevant standards (including Australian standard requirements) and can be formally tested and certified according to your specific local compliance needs.