Q
What is your main product range?
We provide complete window and door solutions for residential and commercial projects, all fully customizable to your specific structural and architectural requirements.
Q
How can I get an accurate quotation?
Pricing depends on specific project requirements. Please provide shop drawings/window schedules showing dimensions, quantities, frame colors, along with glass type (single, double, laminated, Low-E) and thickness.
Q
What is the standard delivery time?
Standard delivery takes approximately 25 to 35 days after the initial deposit is received and shop drawings are finalized and confirmed.
Q
What is included in your warranty coverage?
We provide a 5-year quality warranty covering color fastness, resistance to frame peeling, and smooth functional operation of hardware and accessories under proper usage.
Q
What installation or engineering services do you provide?
We offer technical engineering support and supervisory guidance services to assist and ensure proper installation of all our windows and doors.
Q
Are your products fully certified?
Yes, our products meet standard international compliance standards (including Australian standards) and can undergo additional testing and certification based on client requirements.