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Frequently Asked Questions
Q1
Are you a factory?
Yes, our factory covers a large production area and has over 500+ employees.
Q2
What is your main product?
We can provide all types of doors and windows needed for houses and buildings, completely customized according to your specific requirements.
Q3
How can I know your exact price?
The price is based on specific buyer requirements. Please provide the following details to help us quote an accurate price:
- Shop drawing or window schedule showing window dimensions, quantity, and type.
- Frame color, glass type/thickness (single, double, laminated, Low-E, etc.), and glass color.
Q4
What is your delivery time?
Delivery takes approximately 25-35 days after the deposit is received and drawing specifications are confirmed.
Q5
What is your product warranty?
A 5-year quality warranty is provided, ensuring frames do not fade or peel off, and hardware and accessories function properly under normal operation.
Q6
Are your products certified?
Yes, our products meet standard requirements, and we can also have them independently tested and certified upon request.