Frequently Asked Questions
Q1: Are you a factory?
A: Yes, our factory covers an area of 300,000 square meters and has 500+ employees.
Q2: What is your main product?
A: We provide high-quality doors and windows, all of which can be customized according to your requirements.
Q3: How can I request a price quote?
A: Please provide shop drawings or window schedules including dimensions, quantity, type, frame color, and glass specifications.
Q4: What is your delivery time?
A: Delivery is typically 25-35 days after deposit and drawing confirmation.
Q5: What is your warranty policy?
A: We offer a 5-year quality warranty on frames and hardware, provided they are operated correctly.
Q6: Are your products certified?
A: Yes, our products meet Australian standards, and we can conduct further testing if required.