Q1
What are your primary product offerings?
We provide complete window and door solutions for residential and commercial projects. All products can be fully customized according to your design, size, and architectural requirements.
Q2
How can I get an accurate price quotation?
Pricing is tailored to specific project requirements. Please provide:
• Shop drawings or schedule showing dimensions, quantity, and opening types.
• Specified frame colors, glass types (single, double, laminated, Low-E), and glass thickness.
Q3
What is your estimated production and delivery time?
Standard lead time is approximately 25 to 35 days following deposit confirmation and approved technical shop drawings.
Q4
What warranty terms do you offer?
We provide a 5-year quality warranty. This covers profile frame finish against fading or peeling, as well as hardware and accessories smooth functionality under proper operational conditions.
Q5
What technical support services are available?
We offer comprehensive engineering guidance and installation supervision services to ensure all doors and windows are correctly integrated into your construction site.
Q6
Are your products certified for international safety standards?
Yes, our products comply with standard testing guidelines (including Australian standards), and we can arrange additional testing and certification to meet your specific regional building codes.